Becoming a Mystery Shopper
Mystery Shopping is a standard / anonymous form of Market Research. It provides a way for companies to gather information about their business to improve customer service, training and overall operation. This information allows companies to turn their service vision into reality.
What does a Mystery Shopper do?
Anonymous Shoppers pose as ordinary customers and evaluate the business based on service, cleanliness, quality and other factors that the client may require. As a part-time Independent Contractor (not an employee), you receive detailed guidelines for each shop you choose to accept.
Shoppers login to the Shopper website and either accept or decline available assignments in their area. Service Integrity does not allocate assignments, or pressure Shoppers to accept assignments that don't interest them or they are uncomfortable with.
Registration is free and you can ask to be removed at any time. Shoppers are not locked into contracts.
What kind of shops are available?
Service Integrity organise mystery shopping evaluations for a variety of businesses such as banks, fast food establishments, restaurants, pharmacies, computer stores, clubs, phone companies, supermarkets, car dealerships, fashion stores, retail outlets, etc.
What shoppers are paid
Mystery shopping is not a fulltime job that pays a wage or salary. Shoppers are part-time Independent Contractors who get paid a set rate or reimbursement for each shop completed.
Shoppers are paid (for all approved shops completed in the previous calendar month) once a month by Direct Deposit into a nominated bank account. Approved shops are those that have been completed in the correct timeframe and where the current guidelines have been followed.
Our payments are broken into 2 categories:
Payment
This type of payment occurs when we ask you to evaluate a business and not make a purchase. i.e. Car Dealer, Real Estate Agent, Bank, Financial Institution, etc. You would be paid for assessing the company and completing the questionnaire.
Reimbursement
This type of payment occurs when you evaluate a business and make a purchase. i.e. Ladies / Men's fashion retail stores, Restaurants, Coffee Shops, etc. As payment for conducting the shop you would keep what you purchased and Service Integrity would reimburse the amount spent (up to the specified amount) for completing the questionnaire. Please Note: The maximum reimbursement amount can be viewed prior to accepting the assignment.
How to become a Mystery Shopper
There are 3 simple steps to become a Mystery Shopper with Service Integrity:
1. Click onto the Register link and submit your application.
2. If successful, you will be sent an email with your login ID and password.
3. You are now able to login to our Shopper website. Here you can view and accept shops that are convenient and interest you.
Back to the Mystery Shopping page.